Draft placeholder shipping policy for business/legal review. Confirm serviceable regions, courier partners, shipping charges, dispatch timelines, tracking process, delays, failed delivery, and damaged-package handling.
Last updated: May 23, 2026
Order Processing
Orders may require payment confirmation, stock validation, packaging, and courier handover before dispatch. Exact timelines should be confirmed by the business.
Shipping Areas
The business should confirm serviceable locations, whether delivery is India-wide, and any areas where shipping is unavailable or delayed.
Shipping Charges
Shipping charges, free-shipping thresholds, and special handling fees should match the live checkout configuration and business policy.
Tracking and Delivery
If tracking is available, customers may receive tracking details by email, phone, WhatsApp, or customer support communication.
Delivery Issues
Customers should contact support for delayed, damaged, missing, or incorrectly delivered items with order details and supporting photos where relevant.